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Sample resumes of our expert language professionals.

Our translators must adhere to the following  guidelines.

1. Each member shall support measures for improving the quality and availability of professional services in the field in which they practice.

    

2. Each member shall foster public understanding of the nature and objectives of the services they provide.

    

3. Before agreeing to provide professional services, a member shall have regard to his/her knowledge and skills and to the resources available to him/her, and shall not undertake work for which he/she is insufficiently qualified by reason of limited knowledge of the languages or subject matter.

    

4. A member shall not perform services in circumstances which could adversely affect the quality of those services.

    

5. A member shall recognize that the client is entitled to consult another professional in the field, a member of another professional body, or any other appropriate person.

    

6. A member shall endeavor to maintain a relationship of mutual trust with the client.

    

7. A member shall comply with the standards and rules governing the profession in performing services.

    

   B. Integrity

    

8. A member shall not make misleading statements regarding his/her skills, the efficacy of his/her services, or the services provided by members of the profession.

    

9. A member shall promptly advise the client of any error made in the course of performing professional services, where the error could cause loss or harm to the client.

    

10. A member shall not perform any service that is unnecessary or is not commensurate with the client's needs.

     

11. A member shall exercise due care in respect of property entrusted to him/her by the client, and shall not lend such property or use it for any purpose other than the purpose for which it was entrusted to him/her.

     

    C. Availability and diligence

     

12. A member shall exercise diligence in performing professional services and shall endeavor to be reasonably available.

     

13. A member shall provide the client with any explanation that is needed for the client to understand and evaluate the member's services.

     

14. A member shall not unilaterally terminate an agreement to provide professional services without just and reasonable cause.

     

15. Where a member unilaterally terminates an agreement to provide professional services, he/she shall exercise due care to avoid causing any foreseeable serious loss or harm to the client.

     

    
    
16.  
    E. Independence and impartiality

     

17. A member shall handle requests for information made by persons other than the client objectively and impartially.

     

18. A member shall promptly inform the client of the scope of the services which he/she is to perform and the terms on which those services will be performed, and shall obtain the client's agreement thereto.

     

19. A member shall provide the client with an estimate of the anticipated cost of his/her services, except where it is reasonable to assume that the client is aware of the cost.

     

20. A member shall charge fair and reasonable fees for the professional services he/she performs.

     

21. A fee is fair and reasonable if it is justified in the circumstances. In deterring the fee, a member shall have regard to the following factors, among others:
    

    - his/her experience;

    - the time required to perform the services;

    - the complexity of services to be performed;

    - the scope of the services to be performed;

    - whether the services to be performed are unusual or require exceptional skill or speed.

     

22. A member shall not charge interest on an overdue account without first notifying the client. The rate of interest charged shall be reasonable.

     

23. A member shall not disclose confidential information imparted to him/her in the practice of the profession.

     

24. A member may be released from the duty of confidentiality only by the client or where disclosure is required by law.

     

25. A member shall not engage in indiscreet or inappropriate discussion of a client or the services performed for a client.

     

26. A member shall not use confidential information to cause harm or loss to a client or to secure any benefit, whether direct or indirect, for himself/herself or any other person.

     

27. A member shall exercise due care to ensure that his/her staff and associates do not disclose confidential information imparted to them in the performance of their duties.

     

    F. Access to Files

     

28. A member shall honor the client's right to consult and obtain a copy of any document concerning the client and of any file created with respect to the client.

     

30. A member shall make no claim as to particular skills or qualifications, or especially the efficacy of his/her services, unless such claim can be substantiated.

     

31. A member shall not advertise in any manner that would tend to discredit the profession or other members.