Terms and Conditions   All goods and services are provided subject to the following terms and conditions: 1. In these conditions the Company shall refer to Novatranz Translation (Pass limited) and the Purchaser to any party contracting for the supply of goods or services by the Company its servants or agents. 2. In the absence of express written agreement to the contrary the Company contracts only upon terms that any contract is subject to and incorporates these conditions. Any translation delivered by the Company to the Purchaser shall be conclusively deemed to have been made subject to these conditions irrespective of any contrary conditions or terms printed on or accompanying the Purchaser's documents which contrary terms shall in no circumstances prevail. 3. Times stated for delivery by the Company whether in writing or orally are bona fide estimates which the Company will use its best endeavours to achieve but the Company cannot guarantee the same and no liability shall attach to the Company in the event of delivery being delayed (by circumstances beyond its control). Delay shall in no circumstances amount to or be deemed to be a breach of contract, neither shall the Purchaser be entitled to treat the contract as repudiated by reason of the delay. 4. Whilst the Company will take every care in the selection of its carriers the Company cannot be held liable for loss of any document dispatched by the Company or consequent loss or damage thereupon. 5. Title to the copyright embodied in any translation produced by the Company shall not pass to the Purchaser until all monies owed by the Purchaser to the Company in respect of that translation including interest payable in respect of late settlement of account are paid in full. 6. Nothing within these terms and conditions shall be construed as giving the Purchaser any intellectual property rights to any material including computer software and systems, whether developed by the Company or by third parties, that the Company may use whether in the preparation of translations or transmission of data to the Purchaser. 7. The Company shall not be held liable for any consequential loss or damage whatsoever if the Purchaser is not the copyright holder of the text to be translated and the Purchaser will indemnify the Company for any costs claims actions and demands arising from any breach of copyright by the Purchaser or by the Company in carrying out the translation on the Purchaser's instructions. 8. The Purchaser shall indemnify the Company for any costs claims actions and demands arising from any libel resulting from carrying out the translation on the Purchaser's instructions. 9. The Purchaser will remain liable under the contract and for the contractual price notwithstanding any inadvertent breach of copyright or libel on the part of the Company. 10 a) Unless otherwise agreed all translations supplied by the Company are for information purposes only and no warranty is given as to their suitability for the purposes of publication. Whilst every attempt is made to ensure translations are as accurate as possible, the Company cannot guarantee to comply with the subjective preferences of the Purchaser and the Company shall not be held liable for any consequential loss or damage caused by any inaccuracy or difference of interpretation unless the error is such that no reasonably competent translator could possibly have made it. All errors or defects in translation must be brought to the attention of the Company within thirty days of receipt by the Purchaser. 10 b) A translation credit with a link to the Novatranz website will appear on the main home page of your web site either in text or graphic format. The link will be designed to fit the overall design of the site. 11. The Company shall be under no obligation to indicate or correct any errors of whatever nature in any material supplied to the Company by the Purchaser for the purpose of translation or interpreting and shall not be held liable for any consequent loss or damage thereupon. 12. It is the Purchaser's obligation to supply the Company with material to be translated in a legible form. In the event that material supplied by the Purchaser is not clearly legible, the Company may at its discretion decline to undertake or complete the translation in which case the Company shall not be liable for the non-completion of the translation or for any consequent loss or damage thereupon. The client is responsible for notifying Novatranz Translation immediately of any changes that may occur during the translation process, which affect, in any form, the content or format of the final product or document to be delivered. Any changes will be subject to price adjustment upon agreement by both parties. If possible, the client will provide the document to be translated in digital form to facilitate the translator's work. 13. The Company shall not be liable for errors in conversion from one system of measurement to another, for transliteration of names and other proper nouns from one script to another or for translation of abbreviations, neither shall the Company be liable for errors resulting from illegibility of any material supplied by the Purchaser or for any consequent loss or damage thereupon. 14. Unless otherwise agreed in writing any obligation of the Company to store material whether as hard copy or in a retrieval system shall be limited to six months from the date the Company invoices the Purchaser in respect of that material. 15. Whereas the Company will take all reasonable measures to ensure the confidentiality of materials supplied by the Purchaser the Company shall not be liable for any loss sustained by the Purchaser through any breach of confidentiality by the Company or its servants. 16. If in the course of supply of goods or services the Company makes available to the Purchaser any knowhow or information including the identity of its suppliers or subcontractors the Purchaser shall treat such knowhow or information as confidential and shall not use such knowhow or information or disclose it to any third party. 17. Unless otherwise expressly agreed in writing the contract price is exclusive of value added tax and any other taxes or duties which the Company may be required to collect or pay in respect of the contract subject matter. 18. In the absence of any express term to the contrary payment in full is due immediately 3 days following the date of completion of the translation to the Purchaser interest being payable at the Company's sole discretion upon all overdue amounts at the rate of two (2) per cent per annum above the base lending rate. 19. In the event that the price payable by the Purchaser is agreed to be payable in instalments failure by the Purchaser to make any instalment payment on or by the due date shall render the whole sum outstanding immediately due and payable. 20. The Company reserves a right of lien on all property of the Purchaser in the Company's possession until settlement of all monies outstanding. 21. In the event that the Purchaser cancels an order placed with the Company for the purchase of goods or services the Company shall be entitled to make a cancellation charge not exceeding the value of the order were it completed. 22. No waiver by the Company of any breach of any provision hereof will constitute a waiver of any other breach or of such provision. 23. This contract is deemed to have been made in Canada and shall be construed and take effect in accordance with Canadian Law.

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